HPE Pointnext Tech Care Critical Service

HPE Pointnext Tech Care Critical Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q2R18B, Q2R18BR, Q2R19B, Q2R19BR, Q2R20B, Q2R20BR, Q2R21B, Q2R21BR, Q2R22B, Q2R22BR
H25R5E
11194.73 vat incl.
9251.84 € vat excl.
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NO STOCK (by order)
Category System Service & Support
Manufacturer HP-ENTERPRISE
Model Critical Service
Productline HPE Pointnext Tech Care
Part number H25R5E
HPE Tech Care Service is the operational support service for HPE hardware and software products (including on-premises and as-a-service versions). HPE Tech Care Service can help IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care Service enables direct access to product-specific specialists and provides general technical guidance to help Customers not only reduce risk but also find ways to do things more efficiently. HPE Tech Care Service Customers can access support through multiple channels that include telephone, a real-time chat facility, automated incident logging, and HPE moderated forums with defined response times. Customers gain access to expert technical resources with specialized knowledge in hardware and/or software within the context of the specific workload and can help the Customer avoid spending time answering triage or entitlement questions.
Main Specifications
Product DescriptionHPE Pointnext Tech Care Critical Service - extended service agreement - 5 years - on-site
TypeExtended service agreement
Service IncludedParts and labour
Full Contract Period5 years
LocationOn-site
Service Availability24 hours a day / 7 days a week
Repair Time6 hours
Designed ForP/N: Q2R18A, Q2R18AR, Q2R18B, Q2R18BR, Q2R19A, Q2R19AR, Q2R19B, Q2R19BR, Q2R20A, Q2R20AR, Q2R20B, Q2R20BR, Q2R21A, Q2R21AR, Q2R21B, Q2R21BR, Q2R22A, Q2R22AR, Q2R22B, Q2R22BR
Prices and informations are subject to modifications
*The stock and delivery time may change at any time, at the up or down.

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