Sony PrimeSupport Pro

Sony PrimeSupport Pro - Extended service agreement - parts and labour - 2 years (4th/5th year) - for VPL-VW5000ES
PSP.VPL-VW5000.2X
5762.87 vat incl.
4762.7 € vat excl.
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Category System Service & Support
Manufacturer SONY
Model Pro
Productline Sony PrimeSupport
Part number PSP.VPL-VW5000.2X
Where the issue cannot be resolved by the Helpdesk, they will arrange to collect the faulty unit for repair. They target to collect the faulty unit within two working days of escalation and they will repair the unit and return it to You. They reserve the right to replace items beyond economic repair with a refurbished model of a similar specification.
If diagnosis shows that the laser is emitting no light, then they will issue a replacement laser. Note: The natural reduction of Laser brightness over time does not constitute failure. Only lasers which have zero brightness are deemed to be failed. They will arrange to collect the faulty unit for replacement.
Their repair center will inspect the unit. If they find the unit suffers from accidental damage or no fault is found they may invoice You for the cost of shipment & labor. Units can be collected from and returned to any address within mainland areas of EU countries, Norway and Switzerland. For all other areas, please contact the helpdesk for further assistance. Regardless of repair route chosen by the helpdesk, all parts and labor costs will be covered under this agreement subject to the standard terms and conditions. Some geographical locations outside the EU, may cause shipment delays, which will result in a longer resolution time.
Main Specifications
Product DescriptionSony PrimeSupport Pro - extended service agreement - 2 years - 4th/5th year
TypeExtended service agreement
Service IncludedParts and labour
Full Contract Period2 years
Support Period4th and 5th year
Designed ForVPL-VW5000ES
Prices and informations are subject to modifications
*The stock and delivery time may change at any time, at the up or down.

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