HPE Proactive Care 24x7 Service

HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
H1K92A3#6Q6
2400.65 vat incl.
1984.01 € vat excl.
Quantity
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NO STOCK (by order)
Category Storage Service & Support
Manufacturer HP-ENTERPRISE
Model 24x7 Service
Productline HPE Proactive Care
Part number H1K92A3#6Q6
HP Proactive Care Service offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks.
In the event of a service incident, Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. HP employs enhanced incident management procedures intended to provide rapid resolution of complex incidents. In addition, the technical solution specialists providing your Proactive Care support are equipped with automation technologies and tools designed to help reduce downtime and increase productivity. Should an incident occur, Proactive Care includes onsite hardware repair if it is required to resolve the issue.
Main Specifications
Product DescriptionHPE Proactive Care 24x7 Service - extended service agreement - 3 years - on-site
TypeExtended service agreement
Service IncludedParts and labour
Full Contract Period3 years
LocationOn-site
Response Time4 hours
Service Availability24 hours a day / 7 days a week
Designed ForP/N: AD361A#0D1, AD361B#0D1
Prices and informations are subject to modifications
*The stock and delivery time may change at any time, at the up or down.

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